All Custom Invitations begin with a Mock. To place an order for a custom mock invitation, please fill out one of the questionnaire forms. You will find all information needed for form on the custom design page, including color options, Swatches and Wording help*. If you notice a design you like on the website, please note this in your email or design form when finalizing your stationary order.
A $50 non-refundable design fee is required for all custom mocks (this fee will be applied to the final balance of your invitation or accessory order). All initial fees and remaining balances are paid via our PayPal link here. I also encourage you to share any relevant pictures you have collected, so that I can better understand your needs for the mock. Please attach these pictures to the questionnaire form and pay your $50 custom design fee.
Face-to-face consultations are always available upon request, and these meetings can be scheduled via our contact page as well.
*Note that you can have any wording you like. This is just to help if needed.
Proof & Approval
Upon receipt of your design fee and questionnaire, you will receive an email confirming your invitation mock needs within 3-5 business days. From here, a mock of your invitation or accessory design layout will be sent to you via PDF. This takes 3 to 5 business days. You can make up to 3 rounds of revisions before final approval at no additional charge. Revisions will be made via email or through personal consultations. Once you have made final revisions, your custom invitation or accessory will be delivered via your preferred delivery method. Along with the custom invitation or accessory, a final quote will be sent via email.
If choosing to use PaperMePretty for your custom invitation or accessory needs, you will need to fill out a written approval form and sign the quote that was sent with your mock invitation or accessory. A 50% deposit of quote is also due to begin production. Once you have sent the written approval form, an email confirmation and a paypal request for your 50% deposit will be sent within 2 business days (information on how to complete the form and make your deposit is found on the custom design page).
Please remember that the signed quote, the written approval form and the deposit must all be completed to begin production.
All invitations and accessories are custom made and require ordering of supplies. It is encouraged that you order in advance to be sure of ample shipping time, as some supplies take up to 3-6 weeks to ship. Please request the date for your custom order to be shipped when you send in your written approval. Envelopes can be shipped early if you plan on addressing them yourself or they can be sent directly to a calligrapher. Shipping fees will be included in a final quote.
Your final payment or remaining 50% of quote is required 2 weeks before delivery date. A final quote will be sent to you one month before your requested shipment or pickup date. Shipment and pick up arrangements cannot be made if remaining balance is not paid in full.
Please find the frequently asked questions here. Click on each question to reveal the answer.